Brander Vineyard will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement if requested by winery. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@brander.com ( or wineclub@brander.com if club member ) to arrange for the return of corked or flawed product.
If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact Brander Vineyard at 805-688-2455 for return instructions.